Is “information overload” the wrong term?
Clay Johnson: Information overload is the wrong term because it blames the information. That doesn’t make any sense because information isn’t something that can make decisions or be malicious. Information is something that informs decisions, and those decisions are made by people. We never say someone suffering from obesity is suffering from food overload. Bad food is manufactured by companies that are being run by people, being distributed by companies that are run by people, and being purchased with money from people. Spend a night in a room with a bucket of fried chicken, and provided you don’t eat it, your cholesterol is unlikely to change.